A.
Vision and Mission
Statements for investors
·
Vision
Invest with knowledge & safety.
·
Mission
Every investor should
be able to invest in right investment products based on their
needs, manage and monitor them to meet their goals, access reports and enjoy
financial wellness.
B.
Details of business
transacted by the Research Analyst
with respect to the investors
·
To publish research
report based on the research
activities of the RA
·
To provide an independent unbiased
view on securities.
·
To offer unbiased recommendation, disclosing the financial interests in recommended
securities.
·
To provide research
recommendation, based on analysis of publicly available information and known
observations.
·
To conduct audit annually
·
To ensure that all advertisements are in
adherence to the provisions of the Advertisement Code for Research Analysts.
·
To maintain records of interactions, with all
clients including prospective clients (prior
to onboarding), where any conversation related to the research services
has taken place.
C.
Details of services
provided to investors
(No Indicative Timelines)
·
Onboarding of Clients
o Sharing of terms and conditions of research services
o Completing KYC of fee paying clients
· Disclosure to Clients:
o To disclose, information that is material for the
client to make an informed decision, including details
of its business activity, disciplinary history, the terms and conditions of research
services, details of associates, risks and conflicts of interest, if any
o
To disclose the extent of use of Artificial Intelligence tools in providing
research services
o
To disclose, while distributing a third party
research report, any material conflict of interest
of such third party research
provider or provide
web address that directs a
recipient to the relevant disclosures
o
To disclose any conflict of interest of the
activities of providing research services with other activities of the research
analyst.
·
To distribute research
reports and recommendations to the clients
without discrimination.
·
To maintain confidentiality w.r.t publication of the research
report until made available in the public domain.
·
To respect data privacy rights
of clients and take measures
to protect unauthorized use of their confidential
information
·
To disclose the timelines for the services
provided by the research analyst
to clients and ensure
adherence to the said timelines
·
To provide clear guidance and adequate caution
notice to clients when providing recommendations for dealing in complex
and high-risk financial products/services
·
To treat all clients with honesty and integrity
·
To ensure confidentiality of information shared
by clients unless such information is required to be provided
in furtherance of discharging legal obligations or a client
has provided specific consent to share such information.
B.
Details of grievance
redressal mechanism and how to access it
1.
Investor can lodge complaint/grievance against Research
Analyst in the following ways:
Mode of filing the complaint with research analyst
In case of
any grievance / complaint, an investor may approach
the concerned Research Analyst
who shall strive
to redress the grievance immediately, but not l
Mode of filing the complaint on SCORES or with Research
Analyst Administration and Supervisory Body (RAASB)
i. SCORES 2.0 (a web based centralized grievance redressal system of SEBI for facilitating effective grievance
redressal in time-bound manner) (https://scores.sebi.gov.in)
Two level review for complaint/grievance against
Research Analyst:
·
First review done by designated body (RAASB)
·
Second review done by SEBI
ii. Email to designated email ID of
RAASB
2.
If the Investor is not satisfied with the
resolution provided by the Market Participants, then the Investor has the
option to file the complaint/ grievance on SMARTODR platform for its resolution
through online conciliation or arbitration.
With regard to physical
complaints, investors may send their
complaints to:
Office of Investor
Assistance and Education, Securities and Exchange Board
of India, SEBI Bhavan, Plot No. C4-A, ‘G’
Block, Bandra-Kurla Complex, Bandra (E),
Mumbai - 400 &l
