Investor Grievance Mechanism
If a client has any grievances
/ complaints, the client can raise the issue by writing us at srwealthelite@gmail.com
If the client's issue is
unresolved after a period of 15 days from the date of first raising the issue
through email, or the client is not satisfied with the response provided the
customer may, post completion of 15 days period from the date of first raising
the issue, write to the Founder Partner at:
Lokesh Sethia
Founder & Partner
Plusoffices,
1st Floor, Landmark Cyber Park,
Sector 67,
Gurgaon HR-122018
Lokeshsethia@srwealthelite.com
Note: If any case needs
additional time, SRWEALTHELITE will inform the client the reasons for the delay
and provide expected timelines for resolution of the issue.
If the complaint is still not
resolved by Founder & Partner in next 15 days, or if the client is not
satisfied with SRWEALTHELITE grievance redressal, the client may, approach SEBI
at: www.scores.gov.in and can lodge complain
in “Complaint Registration” under “Investor Corner”.
